Request a diagnosis.
Not sure yet what's wrong with the equipment? Describe the symptom, and a technician will work out the cause and the repair path.
Vibration, noise, running hot, a seal leak or repeated bearing failure.
Diagnosis form
Tell us what's wrong with the equipment.
With this information, a technician reviews your case and tells you which path makes sense before anything gets taken apart.
What to include in your request
- Type of equipment: pump, motor, gearbox, compressor or fan.
- The main symptom, and when it started.
- Criticality: whether the line depends on it or there's a spare.
- What's been tried so far, and how it went.
Response time
We reply to every diagnosis request by the next business day. If you're down right now, email us directly.
Request a diagnosis. Not sure yet what's wrong with the equipment? Describe the symptom, and a technician will work out the cause and the repair path.